CT
CommuteTimely

Support Center

Quick Help

Getting Started

1. Download the app from your device's app store

2. Create an account or sign in

3. Add your home and work addresses

4. Set your preferred arrival time

5. Enable notifications and location services

Common Issues

App not sending notifications

Check that notifications are enabled in your device settings and that location services are turned on.

Inaccurate arrival times

The app learns from your commute patterns. Give it a few days to improve accuracy.

App crashes or freezes

Try restarting the app or reinstalling it from the app store.

Tips for Best Results

  • • Keep the app running in the background
  • • Allow location access for accurate predictions
  • • Update your routes if you change your commute
  • • Check traffic conditions before leaving
  • • Use the app consistently for better learning

Get Help

Email Support

Get help from our support team

Contact Support

FAQ

Find answers to common questions

View FAQ

User Guide

Learn how to use all features

Read Guide

Report a Bug

Help us improve the app

Report Bug

Response Time

Our support team typically responds to all inquiries within 24 hours during business days. For urgent issues, please include "URGENT" in your email subject line.